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When Community Becomes Your Competitive Advantage
To create something that others want to join and support, we have to remember a core tenet: communities function best and are most durable when they’re helping members to be more successful in some way in a connected and dynamic world.
Charles Vogl • The Art of Community: Seven Principles for Belonging
we need a more sophisticated approach to understand business models where making a profit doesn’t mean losing purpose, community, and connection.
Nilofer Merchant • 11 Rules for Creating Value in the Social Era
Community unlocks the ability to scale value creation, with a relatively small team. It’s how Duolingo is able to run 2,600 events every month with a community team of three people. It’s how 83% of questions asked by Salesforce customers are answered by other customers. It’s how a subreddit with 155,000 members helps Notion users exchange ideas for... See more