What You Do Is Who You Are: How to Create Your Business Culture
incentives around them. Telling people to have integrity doesn’t guarantee that their decisions will always keep customers’ or clients’ best interest in mind; telling them to always do the right thing does. I wonder what values Samsung had written on the wall when they developed that rebate that wasn’t applicable to people living in apartment build
... See moreSinek, Simon • Start With Why: The Inspiring Million-Copy Bestseller That Will Help You Find Your Purpose
The questions were, ‘What did you accomplish?’ ‘What will you accomplish next?’ ‘How can you improve?’” “That’s it?” “Not quite. The question on the back was, ‘Are you embracing the values?”
Patrick Lencioni • The Four Obsessions of an Extraordinary Executive: A Leadership Fable
Culture is weird like that. Because it’s a consequence of actions rather than beliefs, it almost never ends up exactly as you intend it. This is why it’s not a “set it and forget it” endeavor. You must constantly examine and reshape your culture or it won’t be your culture at all.
Ben Horowitz • What You Do Is Who You Are: How to Create Your Business Culture
We subconsciously make values-based decisions all the time, but when we clearly articulate our values, we create a kind of moral shorthand that helps us to consciously and consistently act with integrity. This is especially important in groups, like companies, when people with different backgrounds, life experiences and worldviews come together to
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