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What Can We Learn From Barnes & Noble's Surprising Turnaround?
The End of the Extremely Online Era
substack.com
As it turns out, stores are still incredibly valuable, and brick and mortar retail is far from dead—traditional retail just needs to flip the script.
Tien Tzuo • Subscribed: Why the Subscription Model Will Be Your Company's Future - and What to Do About It
The thriving Westfield World Trade Center mall in downtown Manhattan, for example, is part museum, part entertainment complex, part showroom, part social watering hole. Its stores are doing fine, but management understands it needs to invest in access and amenities to keep feeding the Disney Parks “flywheel” growth model of foot traffic, entertainm
... See moreTien Tzuo • Subscribed: Why the Subscription Model Will Be Your Company's Future - and What to Do About It
This is space that multi brand retailers like department stores should own. They should have the credibility of the high taste of their merchant team (see Barney’s circa 2005) combined with the best staff dying to find you that perfect black tote.