Wes Kao — Stop learning to give feedback. Learn to receive it.

Most people suck at giving feedback. Here’s a framework for feedback that creates behavior change:

Feedback is a gift. It lets you know precisely what the other person wants or needs. After you receive the gift, it’s up to you to accept it or not. But shutting down feedback with an argument or by appearing ungrateful makes it less likely you’ll be offered it again. And if you’re getting feedback from a customer or a prospect, shutting it down ma... See more

Feedback is a gift. My goal is to get everyone reading this to give more, and more effective, feedback to their peers.