We Need To Talk: Your Guide to Challenging Business Conversations (Wealthy Thought Leader Library)
amazon.com
We Need To Talk: Your Guide to Challenging Business Conversations (Wealthy Thought Leader Library)
We engage in respectful, collaborative, TIMELY, and complete dialogue. We clearly and directly convey ideas and share our point of view, while maintaining openness to different perspectives. We listen to understand and respectfully question to achieve clarity, IN BOTH MESSAGE AND MUTUAL EXPECTATIONS. We openly discuss critical issues, and deliver d
... See moreJoseph Grenny, Kerry Patterson, Ron McMillan, Al Switzler, • 12 highlights
amazon.comIf your purpose is to change the other person or their behavior, to vent or tell them off, then having this conversation is quite likely to produce many of the negative consequences you fear.