The 2023 Veterinary Business Insights Report

The 2023 Veterinary Business Insights Report highlights current challenges, trends, and strategies for small veterinary practices, focusing on patient expectations, staffing issues, technology investments, and adapting to economic pressures.

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These arrangements differ from the more common ‘fee-for-service’ model, in which the insurer is billed for each service rendered by the provider. Under this arrangement, the insurer is the one bearing nearly all financial risk.

Steve Hardgrove • Value-Based Care as Integrated Care

Path to the Healthcare Holy Grail

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Docplanner sells a SaaS product to doctors to help them digitize patient records and scheduling. This approach helped it attract a critical mass of doctors (the more valuable side) and allow patients to book appointments on its healthcare marketplace. OpenTable, Treatwell, and Lantum also monetize similar complementary products.

Sameer Singh • The Marketplace Monetization Map: Complexity and Asymmetry

91% of people say they’ve experienced some degree of financial stress in the past year related to the cost of pet care.

Steve Hardgrove • Value-Based Care as Integrated Care

Path to the Healthcare Holy Grail

Sameer Singh • The Marketplace Monetization Map: Complexity and Asymmetry

Heidi Gollub • Survey: 91% of dog owners have experienced financial stress over the cost of pet ownership