Trust as a Service (TaaS): A Vision for Twitter

Despite the techno-utopian myth that most citizens trust the digital infrastructure underpinning our modern world, the recent data abuses of Big Tech have fueled newfound skepticism toward these digital innovations.

This question of which sources of information to trust is a challenge that all media and cultural object distribution companies – in particular social media companies with vast pools of cultural objects to pull from – have to deal with.

In order to create digital infrastructure that works and makes a difference, we cannot take trust for granted.