Product and feedback the more and the better. And everyone has an opinion and they are valid. the job is to prioritise and balance - the synthesis. There will be contradictions. be absolutely clear about who is the audience. What is the "job" this feature fulfills for this person. What

That's a microcosm of our whole history: people would suggest things to me, and then I would figure out what seemed to make sense—what a lot of people were asking for—and then I'd do it. Even now, with a whole company behind it, we listen. We do stuff, we follow through, and then we listen more. What we do is almost 100 percent based on what people

... See more

we have another value of start by asking what could be which is pushing ourselves to be as aspirationally ambitious as possible so the peak feature that you mentioned we just didn't want to solve the problem context switching we wanted to almost blur the line between native and web software and make it feel like a sheet of paper you know and and re

... See more