To Listen Well, Get Curious
As soon as you start asking questions, you have an obligation to listen to the answers.
Ted Gioia • How to Read Plato
Offering undivided attention and curiosity not only lowers the temperature of a conversation but can change its outcome
Guy Itzchakov • Why Listening Well Can Make Disagreements Less Damaging
The single most important thing [you can do] is to shift [your] internal stance from "I understand" to "Help me understand." Everything else follows from that
Sheila Heen • Difficult Conversations: How to Discuss What Matters Most
