The Trusted Advisor Sales Engineer
That’s why a respectful disposition is an essential ingredient for a persuasive character. How to be respectful comes down to three elements: RESPECT OTHERS: Be reliable by doing what you say you will, no matter how small the commitment. RESPECT TIME: Remain present in conversation (and if you can’t, tell the audience why). RESPECT MISTAKES: Admit
... See moreJason Harris • The Soulful Art of Persuasion: The 11 Habits That Will Make Anyone a Master Influencer
as a leader you are truly listening to your team, and truly tuning in, the level of connection of the team will be markedly better than if you’re saying one thing while your body language or facial expression says another.
Henry Cloud • Boundaries for Leaders (Enhanced Edition): Results, Relationships, and Being Ridiculously In Charge
I have to sound an important warning, though: When you’re dealing with a particularly obstinate client, you’ll face the inevitable temptation to overstate something or put your own spin on the survey results just to shut the client up. This is always wrong, and real experts do not manipulate the data. Your goal is never to be right but to be accura
... See moreDavid C. Baker, Emily Mills, • Secret Tradecraft of Elite Advisors: Covert Techniques for a Remarkable Practice
By being radically truthful and radically transparent, we could see that we all have terribly incomplete and/or distorted perspectives. This isn’t unique to Bridgewater—you would recognize the same thing if you could see into the heads of the people around you. As explained in Understand That People Are Wired Very Differently, people tend to see th... See more