
The Trusted Advisor

- B, boundaries. There is no trust without boundaries.
- R, reliability. I can only trust you if you do what you say you're going to do. And not once.
- A … Huge. Accountability. I can only trust you if, when you make a mistake, you are willing to own it, apologize for it, and make amends. I can only trust you if when I make a mistake, I am allowed to own
JamesClear.com • "The Anatomy of Trust"

The Advantage: Why Organizational Health Trumps Everything Else In Business (J-B Lencioni Series)
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