The Seven-Day Weekend: Changing the Way Work Works
“Remove barriers that rob the hourly worker of his right to pride of workmanship. The responsibility of supervisors must be changed from sheer numbers to quality. Remove barriers that rob people in management and in engineering of their right to pride of workmanship. This means, inter alia, abolishment of the annual or merit rating and of managemen
... See moreJohn Willis • Deming's Journey to Profound Knowledge: How Deming Helped Win a War, Altered the Face of Industry, and Holds the Key to Our Future
In effect, Gene and Steve started by thinking that their job was to get the movers and painters to fit into and support the system. By the end, they were trying to figure out, with the help of the movers and painters, how to get the system to be as centered around the movers and painters as possible as well as be supportive of their efforts. Such a
... See moreSteven J. Spear • Wiring the Winning Organization: Liberating Our Collective Greatness through Slowification, Simplification, and Amplification
Let’s back up a couple of steps and revisit the notion of control, influence, and respond, which was introduced in the first chapter. Sometimes the biggest improvement opportunities start right at your own desk. On many occasions, I have seen apparently large organizational stumbling blocks virtually dissolve as a result of the exercise of asking t
... See moreDavid Allen • Workarounds That Work: How to Conquer Anything That Stands in Your Way at Work
From there, he is said to have issued a dictum that if you were producing something for which you saw no apparent reason or value, you had permission to stop producing it and engage in a conversation about purpose, value, form, and substance.