The Profit Impact of Business Intelligence

Another reason why operational efficiency has taken priority over operational agility is the investment classification systems used in many enterprises. A number of classification schemes are used today, but they generally follow along the lines of that offered by MIT’s Computer Information Systems Research group: infrastructure, transactional, inf

The next-largest group reported “Operations/Processing” as being the area of focus for big data projects.5

One thing we have learned from clients is that often processes, practices, or software systems that have been competitive differentiators become competitive anchors. A large financial company based its success on a core software application that agents used when working with clients and prospects. The application was so complex that the company cou