
Saved by sari
๐ The problem with eCommerce
Saved by sari
Today, consumers currently have a bifurcated experience in discovering vs. shopping fashion online. In general, either platforms are optimized for discovery/inspiration or for shopping. But Gen Z is demanding more: they want authentic content alongside niche communities and easy, more sustainable shopping experiences.
Here is a list of the 38 predictions on the future of e-commerce:
Personal shoppers will be everywhere, using smarter AI to learn your style.
AI will haggle for you, negotiating deals without burning bridges.
"Buy now, receive later" will become popular, offering future gifts at today's prices.
Holographic stores will pop up anywhere, turning spaces in
Zappos optimized to make the return-experience a delight and part of shopping when every other retailer was trying to drive down returns.