
The Making of a Manager: What to Do When Everyone Looks to You

The first big part of your job as a manager is to ensure that your team knows what success looks like and cares about achieving it.
Julie Zhuo • The Making of a Manager: What to Do When Everyone Looks to You
In your early days as a manager, what matters most is transitioning gracefully into the role and nailing the essentials of leading a small team. Only when you have built trust with your reports will you have the credibility to help them achieve more together.
Julie Zhuo • The Making of a Manager: What to Do When Everyone Looks to You
Do I Like Talking with People?
Julie Zhuo • The Making of a Manager: What to Do When Everyone Looks to You
When you are in survival mode, you do what it takes to survive. When you’re beyond survival in your team’s hierarchy of needs, then you can plan for the future and think about what you can do today that will help you achieve more in the months and years ahead.
Julie Zhuo • The Making of a Manager: What to Do When Everyone Looks to You
And yet, working together in teams is how the world moves forward. We can create things far grander and more ambitious than anything we could have done alone. This is how battles are won, how innovation moves forward, how organizations succeed. This is how any remarkable achievement happens.
Julie Zhuo • The Making of a Manager: What to Do When Everyone Looks to You
This is the crux of management: It is the belief that a team of people can achieve more than a single person going it alone. It is the realization that you don’t have to do everything yourself, be the best at everything yourself, or even know how to do everything yourself. Your job, as a manager, is to get better outcomes from a group of people wor
... See moreJulie Zhuo • The Making of a Manager: What to Do When Everyone Looks to You
Your role as a manager is not to do the work yourself, even if you are the best at it, because that will only take you so far. Your role is to improve the purpose, people, and process of your team to get as high a multiplier effect on your collective outcome as you can.
Julie Zhuo • The Making of a Manager: What to Do When Everyone Looks to You
Traditionally, most advice you hear about management assumes a longer time frame where if you spend a little today, you’ll reap bountiful rewards in time. But that’s only true if your organization isn’t on fire. If it is, then all bets are off. At that point, you need to do whatever you can to extinguish the flames.
Julie Zhuo • The Making of a Manager: What to Do When Everyone Looks to You
The first criterion looks at our team’s present outcomes; the second criterion asks whether we’re set up for great outcomes in the future.