The HP Way: How Bill Hewlett and I Built Our Company (Collins Business Essentials)

The early return-on-investment form, which with some modifications is still used in General Motors, was the first step in educating our operating personnel in the meaning and importance of rate of return as a standard of performance. It provided executives with a quantitative basis for sound decision making, and thereby laid the foundation for what

Our drive for a set of values in the organization came about gradually, as more people came into the company. We started writing them down and describing them: Respect Excellence Customer Integrity Performance Execution The first letter of each of the six values spells the word R-E-C-I-P-E.

Our management policy, as the 1942 annual report formally stated it, “has evolved from the belief that the most effective results and the maximum progress and stability of the business are achieved by placing its executives in the same relative position, so far as possible, that they would occupy if they were conducting a business on their own acco

If you are a for-profit corporation, your job is to make money, and if you're not making money, you're not doing a good job. End of story. It's important to have fun, but once you incorporate for profit, my attitude is that you better make a profit. When I was trying to retake control of the company, most of the programmers at ArsDigita were so rel