The Diff | Byrne Hobart | Substack

Lastly, I realize that not every company is a technology company. Centralization is necessary for some hardline and service industries, and that won’t change because of better remote work tooling. However, the technology industry is subsuming many legacy industries (e.g. big box retail, movie theaters, financial services).

3) Work Communication: Purpose-built communication tools help enable more effective team stand-ups (Standups), ongoing team communication (Tandem), working sessions (Remote HQ), and spontaneous watercooler chats (Snack). Others are enabling sales calls (Demodesk), asynchronous communication (Loom), workplace training (Hone), and less-distracting co... See more

On one hand, this gives us a sense of how big the opportunity is to create the infrastructure to support the tens of millions of people now or soon to be working from home. On the other (more troubling) hand, this data paints a distressing picture of how many people don’t have “portable” professions and have little recourse until things get back to... See more