The Consulting Bible: Everything You Need to Know to Create and Expand a Seven-Figure Consulting Practice
Alan Weissamazon.com
The Consulting Bible: Everything You Need to Know to Create and Expand a Seven-Figure Consulting Practice
Chapter 5 Ideas to Run With Service excellence often comes down to the velocity of service delivery and the knowledge level of staff members. Service velocity is important not only in the product delivery process but across every consumer contact point and every channel of contact with a customer. While most customers will notice only when service
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THE POWERFUL CONSULTANT If you keep amplifying your impact, you'll eventually become a more powerful consultant. Your consulting style will reflect an increasingly complex understanding of your task and will have the following characteristics: • Your task is to influence people, but only at their request. • You strive to make people less dependent
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Law 2: When given a choice … take both. Law 3: Multiple projects lead to multiple successes. Law 6: When forced to compromise, ask for more. Law 7: If you can’t win, change the rules. Law 8: If you can’t change the rules, then ignore them. Law 11: “No” simply means begin again at one level higher. Law 13: When in doubt: THINK. Law 16: The faster yo
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