The Cold Start Problem: How to Start and Scale Network Effects

After all, one of the hardest lessons we learned from that period: It wasn’t enough to build the app, you needed to also grow a critical mass of users. Without the right users there at the beginning, a user-generated content product would inherently be too shallow on content. Low engagement would lead to more low engagement.

This is the classic social media chicken-and-egg cold start problem. Every Silicon Valley PM has likely heard the stories about how Twitter and Facebook's critical keystone metrics were similar: get a user to follow some minimum number of accounts. Achieve that and those users turn into WAUs, or even better, DAUs. Users failing to follow enough acc... See more

Network effects are about adding value and defensibility to your product. A network effect is when every customer of your product adds incremental value to all the other customers of your product so that it becomes difficult for customers to find any alternative product which gives them as much value.

Social experiments live and die by Network Effects, the prize for dealing with all of the human messiness upfront for the few social experiments that make it to the other side. Network effects can become so strong that it doesn’t matter how bad the bits a company produces are, people will stick around (ahem, Facebook).