
The Challenger Sale: Taking Control of the Customer Conversation

know what your unique strengths are.
Matthew Dixon • The Challenger Sale: Taking Control of the Customer Conversation
Is that what you’re seeing too, or would you add something else to the list?”
Matthew Dixon • The Challenger Sale: Taking Control of the Customer Conversation
“We’ve worked with a number of companies similar to yours, and we’ve found that these three challenges come up again and again as by far the most troubling.
Matthew Dixon • The Challenger Sale: Taking Control of the Customer Conversation
What data, information, or insight can you put in front of your customer that reframes the way they think about their business—how they operate or even how they compete?
Matthew Dixon • The Challenger Sale: Taking Control of the Customer Conversation
“Why should our customers buy from us over anyone else?” That’s it. It’s disarmingly simple. But that one
Matthew Dixon • The Challenger Sale: Taking Control of the Customer Conversation
the move to “solutions” is grounded in an effort to justify premium prices for bundled products and services.
Matthew Dixon • The Challenger Sale: Taking Control of the Customer Conversation
Challenge customers’ assumptions. Catalyze action. Scale across customers.
Matthew Dixon • The Challenger Sale: Taking Control of the Customer Conversation
provide free consulting.
Matthew Dixon • The Challenger Sale: Taking Control of the Customer Conversation
Lead to your unique strengths.