Thanks for the Feedback: The Science and Art of Receiving Feedback Well
Your feedback must focus on what the recipient can do differently.
Reed Hastings • No Rules Rules: Netflix and the Culture of Reinvention
know that your responsibility is to receive that feedback neutrally. You are on a fact-finding mission, so you don’t want to jump down anyone’s throat or inhibit their honesty. You don’t want people to tell you solely what you want to hear,
Lee Hartley Carter • Persuasion: Convincing Others When Facts Don't Seem to Matter
Third, the more firsthand experience you have with how it feels to receive criticism, the better idea you’ll have of how your own guidance lands for others.
Kim Scott • Radical Candor: How to Get What You Want by Saying What You Mean
Okay, so let’s say you’re the one hearing feedback from your partner—now what? Yield. Don’t get defensive, or go tit for tat, or any of that Adaptive Child behavior. You, the listener, also need to be centered. You too need to remember love. What can you give this person to help them feel better? You can begin by offering the gift of your presence.
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