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TBM 41/51: Why Goal Cascades are Harmful (and What to Do Instead)
But exactly how do you build engagement? A two-year Deloitte study found that no single factor has more impact than “clearly defined goals that are written down and shared freely. . . . Goals create alignment, clarity, and job satisfaction.”
John Doerr • Measure What Matters: How Google, Bono, and the Gates Foundation Rock the World with OKRs
Engineering organizations today have ballooned to huge numbers of people, but these huge engineering organizations don’t exactly have a reputation for high velocity output. Some of this is the result of what happens with products at scale: it is just fundamentally faster and easier to iterate, improve, or change a product with 100 users than it is ... See more
The magic of software; or, what makes a good engineer also makes a good engineering organization
These problems get compounded when working in teams. When we hear a problem, we each individually jump to a fast solution. When we disagree, we engage in fruitless opinion battles. These opinion battles encourage us to fall back on our organizational roles and claim decision authority (e.g., the product manager has the final say), instead of collab
... See moreTeresa Torres • Continuous Discovery Habits: Discover Products that Create Customer Value and Business Value
Perhaps the product manager is tasked with a business outcome, the designer is tasked with a usability outcome, and the engineer is tasked with a technical-performance outcome. This is most common at companies that tie outcomes to compensation. However, it has a detrimental effect. The goal is for the…
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