Take Something Away

A series of problem-solving experiments reveal that people are more likely to consider solutions that add features than solutions that remove them, even when removing features is more efficient.

Our bias is to always add more. More rules, more procedures, more code, more features, more stuff. Interdependencies proliferate, and gradually strangle us. Systems want to grow and grow, but without pruning, they collapse. Slowly, then spectacularly.

When a piece of trash drifts across the beach, it is our duty to pick it up so the next person can ... See more

Simplicity is difficult because most of us are overcompensating for uncertainty. Adding something is easy. But removing something is hard, because it requires conviction. It’s easier to hedge against uncertainty, entertain multiple paths, and dilute your focus than to develop a strong opinion about what to exclude.