
Switch: How to Change Things When Change Is Hard

Whenever there is resistance to change, you can count on there being one or more “hidden” balancing processes. Resistance to change is neither capricious nor mysterious. It almost always arises from threats to traditional norms and ways of doing things. Often these norms are woven into the fabric of established power relationships. The norm is entr
... See morePeter M. Senge • The Fifth Discipline: The Art & Practice of The Learning Organization
Research shows that when people are resistant to change, it helps to reinforce what will stay the same. Visions for change are more compelling when they include visions of continuity. Although our strategy might evolve, our identity will endure.
Adam Grant • Think Again: The Power of Knowing What You Don't Know
Work on “Fixes That Backfire” often leads people to a shared vision exercise: Is your vision present in the fixes that you are doggedly pursuing? Or are you trying to solve a problem which has little to do with where you actually want to go?
Art Kleiner • The Fifth Discipline Fieldbook: Strategies for Building a Learning Organization
When we want to change behavior, we start with a potential insight—an observation about the distance between our current world and the counterfactual one in which we want to live. We then validate the insight and flesh it out into a behavioral statement, which we use to map the pressures that are creating the current state of the behavior and thus
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