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Superhuman
I’d warn against minimizing the favor in all-too-common language that disengages the influence of the rule of reciprocation: “No big deal.” “Don’t think a thing about it.” “I would have done it for anybody.” Instead, I’d recommend retaining that (earned) influence by saying something such as, “Listen, if our positions were ever reversed, I know you... See more
Robert B. Cialdini • Influence, New and Expanded: The Psychology of Persuasion
Still, all in all, bizlove means never having to say “You owe me.”
Gene Stone • Love Is the Killer App: How to Win Business and Influence Friends
Technique 9: Gift Giving (Reciprocal Altruism) Most people would feel badly if they received a gift and forgot to say or send a thank you note to the giver. When someone does you a favor you most likely want to reciprocate with gratitude. Great rapport builders and conversationalists use this desire proactively during every conversation. This techn
... See moreRobin K. Dreeke • It's Not All About "Me": The Top Ten Techniques for Building Quick Rapport with Anyone
Swapping one thing directly for another while trying to get the best deal one can out of the transaction is, ordinarily, how one deals with people one doesn’t care about and doesn’t expect to see again. What reason is there not to try to take advantage of such a person? If, on the other hand, one cares enough about someone—a neighbor, a friend—to w
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