Superhuman

People feel that their side wasn’t presented well, so they don’t trust the resulting decision. Decisions take a long time to make, which delays progress. While important and hard-to-reverse decisions deserve deep consideration, be wary of spending too much time on small, easy-to-reverse decisions. Decisions keep flip-flopping back and forth, which

One thing I’ve been talking a lot about with our engineering team is that usually your company’s plans and incentives and metrics structures aren’t built to stop things, or to stop and redo things. So if there is a need to pay down some technical debt or make a really hard call on stopping a project, you need a leadership voice, or even a CEO, to s

Some decisions are consequential and irreversible or nearly irreversible – one-way doors – and these decisions must be made methodically, carefully, slowly, with great deliberation and consultation. If you walk through and don’t like what you see on the other side, you can’t get back to where you were before. We can call these Type 1 decisions. Bu

It’s as true in the business world as it is in the physical world. Mass is increased by … Long-term contracts Excess staff Permanent decisions Meetings Thick process Inventory (physical or mental) Hardware, software, and technology lock-ins Long-term road maps Office politics