Supercommunicators - How to Unlock the Secret Language of Connection

Ask your partner what you might do differently to evoke a different response from them. And then when they make a suggestion or two, short of jumping off a local bridge, give it to them.

So why don’t people talk more? Epley continued his research and came up with an answer to the mystery: We don’t start conversations because we’re bad at predicting how much we’ll enjoy them. We underestimate how much others want to talk; we underestimate how much we will learn; we underestimate how quickly other people will want to go deep and get

if you start by listening and acknowledging the feelings, and then return to the question of intentions, it will make your conversation significantly easier and more constructive.

Authenticity means that you are listening because you are curious and because you care,