Saved by Daniel Wentsch
Supercommunicators - How to Unlock the Secret Language of Connection
To communicate with someone, we must connect with them. When we absorb what someone is saying, and they comprehend what we say, it’s because our brains have, to some degree, aligned
Reacting to the other person’s emotions appropriately shows that you’re paying attention and actually care about what they’re saying. This is why you should react to everything. don’t ignore or let comments or nonverbal gestures just pass with no response.
Patrick King • Improve Your Conversations: Think on Your Feet, Witty Banter, and Always Know What to Say with Improv Comedy Techniques (2nd Edition) (How to be More Likable and Charismatic Book 13)
“Say more” and “care to elaborate” are magical phrases. You can also repeat what they said. “Work has been crazy lately.” “Work has been crazy lately?” That can do a lot. The question “why is that important to you,” while more intense, can get you really far, really fast, if you sense a mood of openness, especially if you learn to ask it casually.