Substack's Core Growth Loop — Brian Balfour

- Give customers a no brainer: make friction crazy low (so painless to add it, now you got exposure and you can pop out when relevant when you can provide the value you can offer them their savings and advertise a real account and take your percentage of the savings), e.g. chrome extensions like Honey, or give them money back with an economical ret... See more

Needless to say, competing in the “newsletter” category made life easier. It wasn't perfect: most of the writers we acquired this way did not start paid subscription newsletters, and we generated no revenue off them. But still, it was absolutely worth it. The “newsletter” positioning served as a wedge, and generated a viral distribution loop where ... See more

Chris Best, Hamish McKenzie, and Jairaj Sethi started Substack in 2017, but their history dates back years before. Chris co-founded the anonymous posting app Kik during his third year at the University of Waterloo (2010). He spent the better part of eight years at the company where he met his soon-to-be co-founders. When Chris left Kik in early 201

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Email subscriptions don’t have network effects by themselves. Right now, there isn’t a large switching cost for a creator to leave Substack – the creator owns their email list and content. The interesting part, however, comes in when the platform provides enough value that a writer would lose subscribers by switching platforms and when subscribers ... See more