Stumbling in the dark

Even up to the time when Excite was several hundred people and we were the fourth largest website in the world, it didn't feel real. It doesn't feel like you're really doing something huge. On some level it feels like you're fooling people—like, are we really doing this? It's the whole sausage and sausage factory problem: when you're outside and yo

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Fourth, growth is a dynamic, interactive, interdependent process that generally involves false starts, learning as you go, adaptation, and failed initiatives. Growth is messy; growth is change; and growth has spurts, detours, downturns, and spikes. Growth requires constant learning and improvement. Growth requires people, processes, and culture to

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When you make changes in your life, especially when learning new skill sets, you’ll have to cross a moat of low status—a period where you are bad at the thing or fail to know things that are obvious to other people.

It’s called a moat both because you can’t just leap to the other side and because anyone who can cross it has a real advantage. It’spos... See more

Everyone is making it up as they go along. Even and especially the people who seem like they’re not.