The main idea of this memo is to encourage anyone in an organization to dig deep, research, read, write, and think about possible solutions to a problem before bringing it to superiors for solution. This should become a habit. A habit of becoming problem-solvers or at least a habit of putting together a detailed document stating the problem at hand... See more

Situation: What is the state of affairs today?Complication: What has changed that requires action?Resolution: Minto Pyramid-style: answer-first followed by supporting arguments.

I EXPLORE FOUR themes in the pages that follow. First, the best way to deal with strategic issues is by squarely facing the challenge. Too many people start with goals and other visions of a desired end state. Start with the challenge, and diagnose its structure and the forces at work. Once you do that, your sense of purpose and the actions you con

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