Stop Asking Questions: How to Lead High-Impact Interviews and Learn Anything from Anyone (For Podcasters, Entrepreneurs, Sales, HR, and Journalists)
Andrew Warneramazon.com
Stop Asking Questions: How to Lead High-Impact Interviews and Learn Anything from Anyone (For Podcasters, Entrepreneurs, Sales, HR, and Journalists)
“Say more” and “care to elaborate” are magical phrases. You can also repeat what they said. “Work has been crazy lately.” “Work has been crazy lately?” That can do a lot. The question “why is that important to you,” while more intense, can get you really far, really fast, if you sense a mood of openness, especially if you learn to ask it casually.
Sasha Chapin • Making Normal Conversations Better
Near the end of the interview is a great opportunity to ask more audacious questions. Because you’ve spent all this time with your participants, talking through a topic in detail, they’ve become engaged with you. You’ve earned their permission to ask them to go even farther beyond the familiar. Two questions that work really well here are: • If we
... See moreSteve Portigal • Interviewing Users: How to Uncover Compelling Insights
With story-based interviewing, you won’t always collect the story that you want. That’s okay. The golden rule of interviewing is to let the participant talk about what they care about most. You can steer the conversation in two ways. First, you decide which type of story to collect. You can ask a more open question like: “Tell me about the last tim
... See moreTeresa Torres • Continuous Discovery Habits: Discover Products that Create Customer Value and Business Value
If it sounds weird to unexpectedly interview people, then that’s only because you’re thinking of them as interviews instead of conversations.