Slack vs. Forums: How to Choose

On its face, Discord looks a lot like Slack. It’s organized into Servers -- each community’s space -- and within each server, there are Channels, including Voice Channels, in which users can also choose to turn on video for up to 25 people. Voice channels can be always on, and users can drop in and drop out casually, like hopping onto a couch with ... See more

Then there is the ugly side. People tend to be more civil the more intimate the media: video and audio over text, synchronous over asynchronous. They also tend to be more civil in smaller communities with shared interests and values. Twitter takes the least intimate medium — asynchronous short-form text — and smashes together thousands of unrelated... See more

A good way to test this for most tokenized communities today is to ask: if their primary communications tool (e.g. Discord) disappeared, would this community still exist?

Circle is Shopify for communities, Geneva is Slack for communities.