Sketchplanations - A weekly explanation in a sketch

You can separate most work into two buckets: well-defined and ambiguous .

• Well defined work is the kind of recognizable work where the client has clarity around both the problem and solution.


• Ambiguous work on the other hand is where either the problem or solution are not fully formed. 

"I split problems into two groups: muddy puddles and leaky ceilings.

Some problems are like muddy puddles. The way to clear a muddy puddle is to leave it alone. The more you mess with it, the muddier it becomes. Many of the problems I dream up when I'm overthinking or worrying or ruminating fall into this category. Is life really falling apart or a... See more