Retailing 2020 – 2030: taking a long view

First described as the “store with no inventory” when introduced in late 2017, it is indeed very much more. The store is built around three key offerings: online order pickup and return, styling services, and tailoring and alterations. Other services vary by location but include nail services, bars, gift wrapping, even stroller cleaning...For Nords... See more

They (Nordstrom) have remained true to their original proposition of exceptional service, combined with a great product, merchandising, and design. They have also been unafraid to make bold experiments, such as with Nordstrom Local, a concept that fits beautifully into the new world of unified commerce, at the crossroads of online and offline.

6-MALL FALL: Department Store Degradation and Mall Seizure

Bridging the Gap Between Convenience and Connection

Retailers now and for the foreseeable future will live or die based on their ability to sift through mounds of data in order to create product and service offerings that resonate with their consumers. This includes dealing with the growing complexity of supply chain, inventory management, and more. At the same time, margins are being squeezed like ... See more

5-THE LINCHPIN: Data and Technology

Many of the new DTC brands are being positioned with the kind of care that many of the major brands used to be. They are keeping good company, being positioned in high-value environments of the likes of b8ta and Neighborhood Goods, where the value proposition can be clearly communicated and appreciated.

Direct to Consumer (DTC) Brands are Replacing Specialty Brands

Another new player on the RaaS scene is ShopFulfill which will open their first Anchor Shops concept in downtown Philadelphia in the second quarter of 2020. Anchor Shops focuses on giving digital native brands the necessities to gain traction offline by providing both space as well as logistics and infrastructure that otherwise would not be afforda... See more