Q&A with Dan Spinosa and Drew Stanley from Fixable on building a managed marketplace for DIYers

When considering building a marketplace, there are many decisions you have to make upfront, particularly whether they want to own the infrastructure or partner with the best-in-class partner or provider. For example, if you were starting a marketplace four or five years ago, you probably were building a lot of this stuff yourself. But suppose I’m b... See more

Rishi Mandal: “Efficiency, and the discipline to keep our team and footprint small, has allowed us to do something that I think category-creating consumer businesses have to be able to do, which is to be misunderstood for a number of years. When we started Future, we felt that the broader world (consumers, investors, our friends, the press) may not... See more

When you need new kitchen cabinetry, you usually don’t ask a cabinetmaker to haul his tools, crew, and raw materials to your home to build cabinets for you on-site. You pick a style at a cabinet supplier’s showroom and order the number and size you need. The supplier sends your order to the manufacturer, who goes about building your cabinets in a f

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Mackey and Szymanski initially focused on building a platform to support providers on the business side of in-home care, such as marketing and billing. But they also wanted to ensure high-quality care, which led them to a franchise model, Szymanski said. They took inspiration, in part, from the example of Great Harvest Bread Co., a bakery chain tha... See more