Product Leadership Rules to Live By From My Experience at Pandora

The product manager is the voice of the customer. The person sitting there asking „does this make sense for the customer?“, „are we saying / delivering the right things?“, „are we confusing them?“, „how do our customers considering our product compared to competitors?“. For every single customer touchpoint.

You need a small 2-3 Person teams that ma... See more

the product council (I was partial to Intergalactic Product Force, but for some reason that didn’t fly so well). Here’s how it works. The product council is made up of the VPs of every department in the organization: engineering, marketing, support, category, and so on. This body has a weekly meeting where we discuss the current product roadmap and

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