Product Leadership: How Top Product Managers Launch Awesome Products and Build Successful Teams

“One KPI is revenue. That’s just a simple one. If we can’t sell it, can’t generate revenue, then it’s not performing. The other [metric] is NPS, net promoter score, which has swept basically all industries by storm.

This underlines the importance of choosing balancing metrics — tracking both performance-oriented numbers like revenue, ARR, and CAC, and quality or customer satisfaction numbers, such as LTV and NPS.

I needed to communicate to this person in the first week. Firstly, the new team member must understand that it is their job to know more than anyone in the company about their product area and its customers. Importantly, this person needed to know more about these things than I did, and Steve knew that I knew a lot. Secondly, the new team member sh

The job of the startup product leader is to explain how their business can potentially solve the user’s problem and whether you have agreement with the client. “In the beginning all you need to create is a high-level plan,” says Weinberg. This is step one for Weinberg and his teams. In this high-level plan there are a handful of questions that need

For example, qualitative data from customer interviews is best delivered in forums where team members can ask questions and get additional clarity.

Along with finding out who pays you the money, it’s important to understand who influences the use of your product and who evangelizes your product. In complex product sales the person buying from you (e.g., line manager) may not be the person paying you

“Two, if you don’t do X, all of the things that depend on X in the system don’t exist.

Four hundred twenty-nine of the original Fortune 500 companies open in 1955 are no longer in business today.

To give you an example of what that hyper-speed research looks like, we just did this two weeks ago where on day one we were exploring lots of solutions with divergent thinking. Day two is where we regroup with the engineers and product managers to converge ideas and kind of figure out what we’re really trying to learn. Day three, we’re finalizing