
Saved by sari and
Playing Different Games
Saved by sari and
Undervalued competitive advantages in business: network effects, customer lock-in, high switching costs, and performance
The fundamental rule of engagement is that any force can defeat any other force—if it can define the battle. If we get to set the turf, if we get to set the competitive criteria for winning, why would we ever lose? The answer, depressingly enough, is because we don’t do it right. Sometimes it is because we misunderstand either our own strengths and
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