Overpowered Metrics Eat Underspecified Goals
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Overpowered Metrics Eat Underspecified Goals
The problem (or at least one of the problems) is that the twin edicts to simultaneously optimize your team and life and to be flexible in light of an uncertain future are in opposition to each other. Optimization presumes a kind of certainty about the circumstances one is optimizing for, but that certainty is, more often than not, illusory.
Mandy Brown • Against Optimization
Goal cascades meet internal needs, not customer needs. They meet the requirement for a planning process at the expense of catalyzing congruence across the organization. Ditch the cascade. Create models. Set goals wherever it makes sense to set goals.
John Cutler • TBM 41/51: Why Goal Cascades are Harmful (and What to Do Instead)
When we don’t know what we’re really trying to achieve, all change is arbitrary.