Output Thinking: Scale Faster, Manage Better, Transform Your Company

These are the main benefits to bifurcation: More output (if you have different people doing each subsystem at the same time). Lower labor costs (if some of the subsystems can be done by people with lower salaries and less training). More places to improve quality.

Another option is to bifurcate your system. That means splitting it into subsystems, where the output of one is the input of the next.

Those basic outputs for a company are: Serving customers: making something customers want to buy. Selling: finding those customers and selling to them. Supporting: doing all the back-office work that keeps the production and sales happening (e.g., finance, HR, facilities). Scaling: increasing the capacity to produce and sell.

It should include the necessary attributes (like quantity and quality) of outputs

The OUTPUT is the result.

Breaking down systems to their most granular level makes it easier to train others to produce at least some of the output. You may also be able to see that software can automate parts of the process that you didn’t realize before.

You really should encourage people to update the documents any time there’s an improvement in how things are done. But a regularly scheduled update is a good backstop.

moving your company from people to process.

the documentation is for training how to do the process and the instances are for managing the process in action.