Organization Development: A Practitioner's Guide for OD and HR

TAKE THREE STEPS BACK Let’s look at systems from three different vantage points—from close in, medium range, and wide angle. Each view enables us to see different patterns and dynamics in our relationship systems. One Step Back: You + Me Intersections. From here we see the interaction of you and me as a pair. What is the particular you + me combina

Here's the recipe for your own conversations. The recipe Client: I need a course on X. You: I’m happy to talk with you about that. [Meaning, “I’m a happy person and I want to help you, but I’m only willing to talk about it at this point.”] X can cause a lot of issues in the workplace. [You’re empathizing with the client about their difficult proble

If the advice process needs to be suspended in times of crisis, these two guidelines can serve to maintain trust in self-management: give full transparency about the scope and timeframe of top-down decision-making, and appoint someone to make those decisions who will not be suspected of continuing to exert such powers when the crisis is over.

ADDING YOUR ELEMENTS TO THE STORY First, try to match the elements of your story to the archetype. Start with the core or governing loop, the loop which seems to drive the behavior of the system. This loop often closely matches the pattern of behavior over time, and…

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