One billion signatures — UX analysis of DocuSign ✏️

You cannot modify the envelope once it has been sent.

Despite the perception of a free account, new users are actually signing up to a trial of DocuSign, and are only given 3 free sends.

3. Free account

2. Considering limitationsThe app is intentionally different, because it has unique requirements.

1. How to handle alerting users that an account already exists. If multiple paths exist, being too specific can create confusion, as it suggests certainty.

A review of the UX design of the popular esignature platfrom - DocuSign.