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read about them in Systems Archetypes: Diagnosing Systemic Issues and Designing High-Leverage Interventions by Daniel H. Kim (1993, Cambridge, Mass.: Pegasus Communications). Or see The Fifth Discipline, pp. 378-90; issues of The Systems Thinker;
Art Kleiner • The Fifth Discipline Fieldbook: Strategies for Building a Learning Organization
How can we gain more insights? That challenge seems pretty daunting, but we can make it more manageable if we examine each of the insight paths separately. The Triple Path Model of insight suggests the different routes we can take (see diagram).
Gary Klein • Seeing What Others Don't: The remarkable ways we gain INSIGHTS
mental model includes constraints (things that can’t be done) and conventions (an understanding of and agreement