Non-violent Communication in Communities
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Non-violent Communication in Communities
Corporate language is filled with metaphors of war. Companies “conquer” the market, they “capture” mindshare, they “target” customers, they employ a sales “force”, they hire “head-hunters”, they “destroy” the competition, they pick their “battles”, and make a “killing”. That’s an awful paradigm and we want nothing to do with it. Work isn’t war. We ... See more
Work isn’t war
“As a health care organization, we’re devoted to acts of healing, so we never use language associated with violence. We don’t have bullet points; we have information points. We don’t attack a problem, we approach it.”
Robert B. Cialdini • Pre-Suasion: A Revolutionary Way to Influence and Persuade
We often try to avoid info that we fear will cause us stress. Thus bills and work emails remain unopened, bank balances remain unchecked. This is counterproductive because ignoring a problem doesn't eliminate the problem or your anxiety; it only prolongs them.
Gurwinder • 40 Useful Concepts You Should Know
Non–action language, such as “Give me the freedom to grow” often exacerbates conflict.