1) As a leader or manager, when something isn’t going to plan, the first step is to look into the mirror. ​ 2) Business can be ruthless. Even if you play fair, don't expect others to do the same. ​ 3) Unlocking your full potential may alienate you. Not everyone will understand or support your drive. ​ 4) “Resilience” isn’t good enough. You must go

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