No Rules Rules: Netflix and the Culture of Reinvention
We learned that a company with really dense talent is a company everyone wants to work for. High performers especially thrive in environments where the overall talent density is high.
Reed Hastings • No Rules Rules: Netflix and the Culture of Reinvention
if you want to remove your vacation policy, start by getting all leaders to take significant amounts of vacation and talk a lot about it.
Reed Hastings • No Rules Rules: Netflix and the Culture of Reinvention
by his model, only a CEO who is not busy is really doing his job.
Reed Hastings • No Rules Rules: Netflix and the Culture of Reinvention
Well before Netflix, I believed that the value of creative work should not be measured by time. This is a relic of an industrial age when employees did tasks that are now done by machines.
Reed Hastings • No Rules Rules: Netflix and the Culture of Reinvention
“Brian, the day you find yourself sitting on your feedback because you’re worried you’ll be unpopular is the day you’ll need to leave Netflix. We hire you for your opinions. Every person in that room is responsible for telling me frankly what they think.”
Reed Hastings • No Rules Rules: Netflix and the Culture of Reinvention
I recommend instead focusing first on something much more difficult: getting employees to give candid feedback to the boss.
Reed Hastings • No Rules Rules: Netflix and the Culture of Reinvention
We hadn’t hired any new talent or raised anyone’s salaries, but day-by-day candor was increasing talent density in the office.
Reed Hastings • No Rules Rules: Netflix and the Culture of Reinvention
both you and the provider must understand that the decision to react to the feedback is entirely up to the recipient.
Reed Hastings • No Rules Rules: Netflix and the Culture of Reinvention
Creative work requires that your mind feel a level of freedom. If part of what you focus on is whether or not your performance will get you that big check, you are not in that open cognitive space where the best ideas and most innovative possibilities reside. You do worse.