McKinsey Mind
Who is my client? What is this job about? What are the tasks, the deliverables, the scope, the methods and the metrics that will indicate success (task contract)? What type of relationship contract do I want and need to have with my key client(s) (relationship contract)?
Linda Holbeche • Organization Development: A Practitioner's Guide for OD and HR
The main idea of this memo is to encourage anyone in an organization to dig deep, research, read, write, and think about possible solutions to a problem before bringing it to superiors for solution. This should become a habit. A habit of becoming problem-solvers or at least a habit of putting together a detailed document stating the problem at hand... See more
Sriram Krishnan • COMPLETED STAFF WORK - Tom Watson Jr of IBM
simple task in any profession to identify types of problems that fit…
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