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Living with Complexity (MIT Press)
Second, by focusing on ease of use, the approach obscures the friction in an experience. Often that friction doesn’t disappear, but instead gets
Lis Hubert • Camera Obscura: Beyond the lens of user-centered design
Because ease of use is the purpose, this ratio of function to conceptual complexity is the ultimate test of system design. Neither function alone nor simplicity alone defines a good design. This point is widely misunderstood.
Frederick P. Brooks Jr. • Mythical Man-Month, Anniversary Edition, The: Essays On Software Engineering
Simplicity
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The solution is human-centered design (HCD), an approach that puts human needs, capabilities, and behavior first, then designs to accommodate those needs, capabilities, and ways of behaving. Good design starts with an understanding of psychology and technology. Good design requires good communication, especially from machine to person, indicating w
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