Lines: A Beginner’s Guide
If you meet a jerk, ignore them. If you meet jerks everywhere every day look deeper into yourself.
Kevin Kelly • Excellent Advice for Living: Wisdom I Wish I'd Known Earlier
There are brilliant examples all over the place of people tweaking time subjectively. One of my favorites is the Uber map. It doesn’t change how long you wait for the taxi. It changes the quality of the waiting time by reducing uncertainty. If you look at human emotions, although humans might say, “I don’t like waiting for a taxi,” what makes them ... See more
Adam Grant • Are We Too Impatient to Be Intelligent?
And all this agonising – this ridiculous time-wasting – was because it took me another thirty years to learn that if you say ‘No’ in a friendly, chatty way, people accept it with great grace and goodwill, and do not hate you, or send death squads after you, or report you to the Daily Mail. And until I realised this, I found myself resenting perfect
... See moreJohn Cleese • So, Anyway...: The Autobiography
But there is another aspect of collecting the toll that can easily get lost: How much time will people spend waiting in line to pay the toll?